After customer checkout

Cleaning of rooms, bath

Maintenance staff, cleaning staff

Preparing rooms for guests

Attendant – Cleaning staff member

Cleaning of the hall, facility management

Throughout the day, we will care for the inside of the building, check facilities, and check the hot springs so that we can keep you comfortable

Maintenance staff, cleaning staff

Preparing the pick-up of guests by car

coordinating the transportation to the nearest bus stop etc. for customers using public transportation facilities

Pickup staff

Greeting

We will meet you at the parking lot.

From all sections

Check-in, luggage management

Preparing the necessary paperwork for check-in
We will also transport your luggage to your room.

Front Staff, Greeting Staff

Information

Information about the hotel, information about your room.

Attendant – Person in charge

Tea ceremony

We will greet you with Green Tea.

Attendant – Person in charge

Dinner

All guests will enjoy dinner in their rooms. Attendant will prepare and arrange your meal as well as give an explanation of the contents and answer any questions you may have.

Attendant – Person in charge

Facility Lights out (midnight)

Breakfast

All guests will enjoy breakfast in their rooms. Attendant will prepare and arrange your meal as well as give an explanation of the contents and answer any questions you may have.

Attendant – Person in charge

Check-out, luggage management

You may settle your room charges in your room or at the front desk. We will transport your luggage to your car or shuttle car.

Contact Attendant, Front Staff, Maintenance Staff

Transport car arrangement

correspondence of transportation to the nearest bus stop etc. for customers using public transportation facilities

Pickup staff

Sending you off

We will send you off with a deep appreciation of your staying with us.

From all sections