I hope to be able to provide an unforgettable customer experience
Front deskHan Seong
”an unforgettable customer experience”＆“We had the best time staying here”
About four years have passed since I came to Japan. I provide hospitality to customers at the reception desk. Recently many visitors from abroad have visited us and we hear various requests from customers. Perhaps it seems to be hard to understand, but I am happy. Why? When I see the comfort and thanks in customers’ faces when we were able to respond to and create solutions to customer request.
From the greeting to the check-in, guidance inside the hall and rooms, in order to meet and exceed customer's expectations, I value communication with customers. I think that customers will be happy with even the small trivial things and I hope to be able to provide an unforgettable customer experience here with all of us. Upon check out, when I hear a customer say, “We had the best time staying here”, I feel we have done a good job and great sense of accomplishment.
Cleaning Staff
I have been working with Takefue for 9years. I have seen a lot of change until now and therefore feel that is why I am here. I think I’ve done challenging work with Takefue.
Pick up Transportation
I am accustomed to driving luxury cars and providing “hospitality” for our customers’ every day. People think I am a driver. ? Although some people may see it that way, I am the first person to connect with customers and help them feel at ease leading to their arrival at Takefue.
Facility Management
When I work while being surrounded by nature every day, I feel very refreshed. As a facility management staff member, I am focused on keeping an environment where customers can feel comfortable. Being surrounded by nature, I don’t feel that “every day is the same”.
Attendant
I asked a friend who worked with Takefue to show me the pamphlet and was surprised. I wondered, “What is this place” and decided to work with Takefue. Although I am not confident on the knowledge of the inn, I always try to over perform while always keeping a smile on.
Front desk
About four years have passed since I came to Japan. I provide hospitality to customers at the reception desk. Recently many visitors from abroad have visited us and we hear various requests from customers. Perhaps it seems to be hard to understand, but I am happy.
